Support & FAQ

The digital passport that follows your watches everywhere. You store certificates, service history, and receipts in one secure place—no more papers in four drawers. Certified traceability, easy transfer when you sell. From Casio to Patek.

App Store, January 2026. Search "Watch Passport" or use the link on this site when it's live.

Subscription plans with a free trial. One price gets you unlimited watches, cloud sync, certified passport generation, and PDF export. See the Pricing section on the homepage.

Tap "+", enter brand, model, ref, purchase date, price. Add photos and scan or upload certificates and receipts. Same flow for every watch—Casio or Patek.

Yes. Authenticity certificates, warranty cards, service records, receipts—all in one place, secure, impossible to lose.

For each watch: add date, type of service, watchmaker, cost, notes. Full traceability. You can set reminders for next service.

One digital document per watch: photos, specs, full service history, certificates. Certified traceability. For insurance, resale, or just knowing exactly what you own. Transfer in one tap—faster than "wait, I'll find the receipt."

Open the watch, tap "Generate Passport". The app builds it from your data. Export as PDF or share by message.

Subscribers get passport templates and layout options. The important part is the content: certified traceability and full history—same for everyone.

Same account on all devices? Cloud sync on in Settings? Internet connected? If yes and it still fails, sign out and back in. Still stuck—contact us.

Settings > Subscription > Restore Purchases. Uses your Apple ID. If it still doesn't show up, write us with your email and we'll sort it.

Per watch: generate passport, export PDF or share. Full backup: Settings > Export Data—collection, photos, documents. Your data, you keep it.